ITU Operational Bulletin

Croatian Post and Electronic Communications Agency (HAKOM), Zagreb, announces that the new numbering plan for the Republic of Croatia has been assigned.  

Pursuant to Article 12, paragraph 1, item 9 and Article 69, paragraph 3 of the Electronic Communications Act (“Official Gazette”, No. 73/08), the Council of the Croatian Post and Electronic Communications Agency adopted the following telephone numbering plan for Croatia.

I             STRUCTURE OF NUMBERS

1            International number

An international number shall contain a Country Code (CC) followed by a National Significant Number (NSN), as illustrated in image 1. In accordance with ITU-T Recommendation E.164 the maximum length of the international number is 15 digits. The maximum length of an international number in the Republic of Croatia is 12 digits. International numbers exceeding 12 digits may be used only upon prior approval of the Croatian Post and Electronic Communications Agency (hereinafter: HAKOM). When dialling an international number the international prefix ”00” must be dialled first followed by the destination country code and the national significant number. The international prefix is not part of the international number. The international number of the Republic of Croatia “385“.

International number

Image 1. Structure of International Numbers

2            National number

The Republic of Croatia uses the open Numbering Plan. A National Number contains the National Destination Code (NDC) followed by the Subscriber Number (SN), as illustrated in image 2. Depending on the area of use, an National Destination Code may specify:

–            geographical numbering area (county) – Trunk Code (TC), or

–            non-geographical numbering area (SDN – Service or Destination Network code) (value added services or mobile electronic communications networks), – Service or Destination Network code.

The maximum length of a national number in the Republic of Croatia is 9 digits. Exceptionally, the length of the national number may be more than 9 digits, which requires obtaining a prior approval from HAKOM. When calling a subscriber from a different geographic numbering area (county) or a mobile electronic communications network, or when using value added services, the national prefix "0" must be dialled first followed by a National Destination Code and a Subscriber Number.

National number

Image 2.  Structure of National Numbers

2.1            National number in the fixed electronic communications network

2.1.1         Geographical number

A national number in the fixed electronic communications network consists of the Trunk Code (TC) and a Subscriber Number (SN), as illustrated in image 3. The Trunk Code may be a one- or two-digit code. The length of the Subscriber Number is 7 digits in areas with a single-digit Trunk Code or 6 digits in areas with two-digit Trunk Codes, except in case of provision of universal services. The first digit of a Subscriber Number may not be ""0"", ""1"" or ""9"".  When calling a subscriber from the same county (a local call) his or her Subscriber Number must be dialled.

Subscriber numbers starting with digits „519XXX(X)“, „589XXX(X)“, „598XXX(X)“ and „594XXX(X)“ are reserved for new services.

Image 3.  Structure of a national number in fixed electronic communications network

2.1.2         Non-geographical number

2.1.2.1     National number for value added services

The National Number for Value Added Services shall consist of a Service or Destination Network code (SDN) and a Subscriber Number (SN), as illustrated in image 4. The length of the Service or Destination Network code is two or three digits. The length of a Subscriber Number for value added services is 4, 6 or 7 digits.

HAKOM may approve the use of the first digit in the subscriber number as a Tariff Identifier, as illustrated in image 4a. The Tariff Identifier shall consist of only one digit.

In case of Internet access services, the first digit of the of a Subscriber Number represents a Tariff Identifier (TI), and the second and third digits of the subscriber number represent the Operator Identifier, as illustrated in image 4b.

When allocating numbers for value added services, HAKOM must take into account that there is no overlap between digits of Subscriber Numbers.

Procedure described in item 2 of this Plan shall apply to the use of value added services.

In accordance with ITU-T Recommendations E.168, E.168.1, and F.850 personal („nomadic“) number is a number that uniquely identifies the user of “nomadic” services used by the calling subscriber to access the user of “nomadic” services. The user of “nomadic” services may have more than one „nomadic“ number (business “nomadic” number for business calls and private “nomadic” number for private calls). The expression “nomadic” services also refers to services where the user connects its VoIP (Voice over Internet Protocol) telephone to any network termination point and places/receives calls by using that same number. “Nomadic” services are also provided regardless of the physical location of the user.

Image 4.  Structure of the national number for value added services without tariff identifier in the subscriber number

Image 4a.  Structure of the national number for value added services with tariff identifier in the subscriber number

Image 4b.  Structure of the national number for Internet access service

The dialling procedure described under item 2 of this Plan shall apply to the use of value added services.

2.2        National number in the mobile electronic communications network

The national number in the mobile electronic communications network consists of the Service or Destination Network code (SDN) and the Subscriber Number (SN), as illustrated in image 5. The length of the Service or Destination Network Code may be two or three digits. The length of the Subscriber Number in mobile electronic communications networks is 6 or 7 digits. In case of a three-digit Service or Destination Network Code the length of the Subscriber Number may be six digits at the most. Subscriber Numbers exceeding 7 digits may be used only with prior approval of HAKOM. The dialling procedure described under item 2 of this Plan shall apply to the placing of calls from mobile electronic communications networks, except for calls placed to emergency and directory enquiry services.

Image 5.  Structure of the national number in the public mobile electronic communications network

3            Short codes

Short Codes are used for access to emergency services, services of social value, directory enquiry services, special services of public interest, and for access to competitive services of operators. A Short Code may consist of one part (Service Identifier) or of two parts (Service Identifier and Operator Code), as illustrated in image 6.

The length of Short Codes is three to five digits, and, in special circumstances (insufficient capacity) it may even be six digits. 

The first digit of a Short Code is „1“ or „9“, with „9“as the first digit being reserved for future needs (data services and the similar) and „1“ being used as the first digit for other types of services. The Short Code is selected on the basis of the following formula: 1ABCD, where: A=2,4,6,7,8; B,C,D=0,…,9.

Short Codes are established by this Plan implemented by the operators directly into their network and may not be used for any other purpose except in the manner provided for in this Plan.

In addition, operators may use Short Codes without a decision adopted by the competent regulatory authority provided that such codes are used exclusively in the operator’s network and for services available only to this operator’s users, and that they are used in accordance with the Numbering Plan, that is, with the codes established in this Plan.

Access to emergency services and directory enquiry services as part of the universal services package must be ensured from all geographical numbering areas of all public telephone networks and from the numbering areas of mobile electronic communications networks by means of local dialling procedure.

The access to the directory enquiry service must be ensured from all numbering areas of public telephone networks of those operators who have been allocated the Short Code for the provision of this service.

When using carrier selection service, service identifier, operator code and the desired national, or international number must be dialled (for example, 1021 023 XX XX XX). Service identifier and operator code do not form a part of the international number.

Image 6.  Structure of Short Codes

II            LIST OF NATIONAL NUMBERS

General information:

Fixed network

1.1        Geographical area codes:

Mobile Networks:

Other Non-Geographical codes:

4            Short Numbers in Croatia

Note:   A = 2, 4, 6, 7 or 8
              B, C, D = 0,…,9

Note:   X = 0,…,9

Termination of validity

The Numbering Plan (Official Gazette No.154/08) ceases to be valid after the entry into force of this Plan.

Entry into force

This Plan shall enter into force on the eighth day from its publication (23.12.2009.) in the „Official Gazette“ (01.01.2010).

The Autorité de Régulation des Communications électroniques et des Postes (ARCEP), Paris, announces that the technical and commercial opening of numbers in the format +33 7 5B PQ MC DU, +33 7 6B PQ MC DU, +33 7 7B PQ MC DU, +33 7 8B PQ MC DU and +33 7 9B PQ MC DU, the purpose of which is to serve users of mobile networks on French territory, will commence on 1 May 2010. They will be accessible from all other countries as are current mobile numbers with the format +33 6 AB PQ MC DU. At a later stage, a part of the resources with the format +33 7 9B PQ MC DU may be used for implementing numbers with the format +[CC of the Overseas Departments] 7 9B PQ MC DU, in which case a further announcement will be made.

Reminders

The numbering plan in metropolitan France is a closed plan with the following format:

CC + N(S)N (nine digits), where:
CC = country code,
N(S)N = National (Significant) Number.

And, more specifically: +33 ZAB PQ MC DU in metropolitan France or +262 ZAB PQ MC DU, for example, for French Departments and Territories in the Indian Ocean.

(It is customary practice in France for the sequence of digits of a national (significant) number (N(S)N) to be designated by the following letters: 1^st digit: Z, 2^nd digit: A, 3^rd digit: B, 4^th digit: P, 5^th digit: Q, 6^th digit: M, 7^th digit: C, 8^th digit: D, 9^th digit: U.)

For further details

The number blocks (in the internal format for France) are described on the website of the Autorité de Régulation des Communications Électroniques et des Postes (ARCEP):

http://www.arcep.fr/index.php?id=interactivenumeros

This brings up a page displaying either:

–            a list of operators with the PQ digits assigned to them; their addresses may then be obtained by clicking on the “adresse” (address) link; or

–            the message “il y a plus de 50 réponses, veuillez préciser par un chiffre supplémentaire” (there are over 50 replies, please specify further by indicating an additional digit). The sequences of values 0ZAB0, 0ZAB1, 0ZAB2, etc. should then be entered into the search engine in order to obtain the operators’ names, and subsequently their addresses by clicking on the “adresse” link.

ARCEP updates the numbering information each week. Numbers recently assigned to operators are therefore readily obtainable and can be taken into account by operators from other countries.

The Georgian National Communications Commission (GNCC), Tbilisi, announces the updated national numbering plan for Georgia:

PSTN numbering
E.164 country code = +995

Fixed network

Mobile network

The Republic Telecommunication Agency (RATEL), Beograd, announces that Telekom Srbija will terminate the provisioning of the International Operator Assistance Service for semi-automatic calls, effective 10 March 2010.

Consequently, as from this date, the Operator-Assisted Call Service for semi-automatic calls (inbound and outbound) will cease, and all the existing arrangements with regard to this service will be terminated.

The Vanuatu Telecommunications Regulator, Vanuatu, announces the following new mobile number ranges assigned to Digicel Vanuatu Ltd: