Netherlands +31
Mrs.Melanie Oderwald Authority for Consumers and Markets (ACM) Muzenstraat 41 2511 WB THE HAGUE Netherlands Tel: +31 70 7222667 Fax: +31 70 7222355 E-mail: Melanie.Oderwald@acm.nl URL: www.acm.nl
Communication of 6.VI.2014
The Authority for Consumers and Markets (ACM), The Hague, announces the updated ITU-T E.164 National Numbering Plan for Netherlands.
1. Unless explicitly determined otherwise in the destination associated with a number, a number included in this numbering plan shall not be used to provide paid services other than electronic communications services if the payment of those services is included in the invoice prepared by the provider of the electronic communications service.
2. The length of a geographic number is ten digits and the length of a non-geographic number can vary.
3. A geographic number in which the subscriber number begins with the digits 0,1 or 9 is not available for assignment or reservation .
4. A number from the 014 range is available without assignment or reservation, contrary to that stated at the top of the table 1.
5. A geographic or non-geographic number may not consist of another, shorter or longer, geographic or non-geographic number followed by one or more digits.
6. Since June 1st the +31 970 XXXX XXXX is obligatory for operators for applications that are mobile data-only and do not have a mobile telephony function for voice calling.
7. The former Numbering Plan for Telephone and ISDN Services (Government Gazette 1996, 144) shall be revoked.
Table 1 – Destinations for numbers for telephone and ISDN services
Available for assignment or reservation | Not available for assignment or reservation | Number destination (geographic and non-geographic) | Digits in number | Premium rate numbers |
00 |
| International access code | 2 | No |
|
|
|
|
|
01... | 01... | Geographic destination; area codes |
|
|
010 |
| Rotterdam | 10 | No |
| 0110 |
|
|
|
0111 |
| Zierikzee | 10 | No |
| 0112 |
|
|
|
0113 |
| Goes | 10 | No |
0114 |
| Hulst | 10 | No |
0115 |
| Terneuzen | 10 | No |
| 0116 |
|
|
|
0117 |
| Oostburg | 10 | No |
0118 |
| Middelburg | 10 | No |
| 0119 |
|
|
|
| 012 |
|
|
|
013 |
| Tilburg | 10 | No |
|
|
|
|
|
014... |
| Other services |
|
|
01400 |
| Routing of calls to numbers in 14 range and network technical services consisting of the routing of calls to other numbers in the 1 range | Not determined | No |
01401... to 01411... |
| Network technical network internal services | Not determined | No |
01412... |
| Network technical services consisting of routing of calls to number 112 | Not determined | No |
01413... to 01499... |
| Network technical network internal services | Not determined | No |
|
|
|
|
|
01... | 01... | Geographic destination; area codes |
|
|
015 |
| Delft | 10 | No |
| 0160 |
|
|
|
0161 |
| Rijen | 10 | No |
0162 |
| Oosterhout | 10 | No |
| 0163 |
|
|
|
0164 |
| Bergen op Zoom | 10 | No |
0165 |
| Roosendaal | 10 | No |
0166 |
| Tholen | 10 | No |
0167 |
| Steenbergen | 10 | No |
0168 |
| Zevenbergen | 10 | No |
| 0169 |
|
|
|
| 0170 |
|
|
|
| 0171 |
|
|
|
0172 |
| Alphen a/d Rijn | 10 | No |
| 0173 |
|
|
|
0174 |
| Naaldwijk | 10 | No |
| 0175 |
|
|
|
| 0176 |
|
|
|
| 0177 |
|
|
|
| 0178 |
|
|
|
| 0179 |
|
|
|
0180 |
| IJsselsteden | 10 | No |
0181 |
| Spijkenisse | 10 | No |
0182 |
| Gouda | 10 | No |
0183 |
| Gorinchem | 10 | No |
0184 |
| Sliedrecht | 10 | No |
| 0185 |
|
|
|
0186 |
| Oud-Beijerland | 10 | No |
0187 |
| Middelharnis | 10 | No |
| 0188 |
|
|
|
| 0189 |
|
|
|
| 019 |
|
|
|
|
|
|
|
|
02... | 02... | Geographic destination; area codes |
|
|
020 |
| Amsterdam | 10 | No |
| 021 |
|
|
|
| 0220 |
|
|
|
| 0221 |
|
|
|
0222 |
| Den Burg | 10 | No |
0223 |
| Den Helder | 10 | No |
0224 |
| Schagen | 10 | No |
| 0225 |
|
|
|
0226 |
| Noord Scharwoude | 10 | No |
0227 |
| Middenmeer | 10 | No |
0228 |
| Enkhuizen | 10 | No |
0229 |
| Hoorn | 10 | No |
023 |
| Haarlem | 10 | No |
024 |
| Nijmegen | 10 | No |
| 0250 |
|
|
|
0251 |
| Beverwijk | 10 | No |
0252 |
| Hillegom | 10 | No |
| 0253 |
|
|
|
| 0254 |
|
|
|
0255 |
| IJmuiden | 10 | No |
| 0256 |
|
|
|
| 0257 |
|
|
|
| 0258 |
|
|
|
| 0259 |
|
|
|
026 |
| Arnhem | 10 | No |
| 027 |
|
|
|
| 028 |
|
|
|
| 0290 |
|
|
|
| 0291 |
|
|
|
| 0292 |
|
|
|
| 0293 |
|
|
|
0294 |
| Weesp | 10 | No |
| 0295 |
|
|
|
| 0296 |
|
|
|
0297 |
| Uithoorn | 10 | No |
| 0298 |
|
|
|
0299 |
| Purmerend | 10 | No |
|
|
|
|
|
03... | 03... | Geographic destination; area codes |
|
|
030 |
| Utrecht | 10 | No |
| 0310 |
|
|
|
| 0311 |
|
|
|
| 0312 |
|
|
|
0313 |
| Dieren | 10 | No |
0314 |
| Doetinchem | 10 | No |
0315 |
| Terborg | 10 | No |
0316 |
| Zevenaar | 10 | No |
0317 |
| Wageningen | 10 | No |
0318 |
| Ede | 10 | No |
| 0319 |
|
|
|
0320 |
| Lelystad | 10 | No |
0321 |
| Dronten | 10 | No |
| 0322 |
|
|
|
| 0323 |
|
|
|
| 0324 |
|
|
|
| 0325 |
|
|
|
| 0326 |
|
|
|
| 0327 |
|
|
|
| 0328 |
|
|
|
| 0329 |
|
|
|
033 |
| Amersfoort | 10 | No |
| 0340 |
|
|
|
0341 |
| Harderwijk | 10 | No |
0342 |
| Barneveld | 10 | No |
0343 |
| Doorn | 10 | No |
0344 |
| Tiel | 10 | No |
0345 |
| Culemborg | 10 | No |
0346 |
| Maarssen | 10 | No |
0347 |
| Vianen | 10 | No |
0348 |
| Woerden | 10 | No |
| 0349 |
|
|
|
035 |
| Hilversum | 10 | No |
036 |
| Almere | 10 | No |
| 037 |
|
|
|
038 |
| Zwolle | 10 | No |
| 039 |
|
|
|
|
|
|
|
|
04... | 04... | Geographic destination; area codes |
|
|
040 |
| Eindhoven | 10 | No |
| 0410 |
|
|
|
0411 |
| Boxtel | 10 | No |
0412 |
| Oss | 10 | No |
0413 |
| Veghel | 10 | No |
| 0414 |
|
|
|
| 0415 |
|
|
|
0416 |
| Waalwijk | 10 | No |
| 0417 |
|
|
|
0418 |
| Zaltbommel | 10 | No |
| 0419 |
|
|
|
| 042 |
|
|
|
043 |
| Maastricht | 10 | No |
|
|
|
|
|
044... | 044... | Routing for calls to numbers in the European telephone area | 6 to 14 |
|
| 0440 | Routing for calls to numbers in the European telephone area | 6 to 14 |
|
| 0441 | Routing for calls to numbers in the European telephone area | 6 to 14 |
|
| 0442 | Routing for calls to numbers in the European telephone area | 6 to 14 |
|
| 0443 | Routing for calls to numbers in the European telephone area | 6 to 14 |
|
0444 |
| Routing for calls to numbers in the European telephone area | 6 to 14 | No |
| 0445 | Routing for calls to numbers in the European telephone area | 6 to 14 |
|
| 0446 | Routing for calls to numbers in the European telephone area | 6 to 14 |
|
| 0447 | Routing for calls to numbers in the European telephone area | 6 to 14 |
|
| 0448 | Routing for calls to numbers in the European telephone area | 6 to 14 |
|
| 0449 | Routing for calls to numbers in the European telephone area | 6 to 14 |
|
|
|
|
|
|
04... | 04... | Geographic destination; area codes |
|
|
045 |
| Heerlen | 10 | No |
046 |
| Sittard | 10 | No |
| 0470 |
|
|
|
| 0471 |
|
|
|
| 0472 |
|
|
|
| 0473 |
|
|
|
| 0474 |
|
|
|
0475 |
| Roermond | 10 | No |
| 0476 |
|
|
|
| 0477 |
|
|
|
0478 |
| Venray | 10 | No |
| 0479 |
|
|
|
| 0480 |
|
|
|
0481 |
| Bemmel | 10 | No |
| 0482 |
|
|
|
| 0483 |
|
|
|
| 0484 |
|
|
|
0485 |
| Cuyk | 10 | No |
0486 |
| Grave | 10 | No |
0487 |
| Druten | 10 | No |
0488 |
| Zetten | 10 | No |
| 0489 |
|
|
|
| 0490 |
|
|
|
| 0491 |
|
|
|
0492 |
| Helmond | 10 | No |
0493 |
| Deurne | 10 | No |
| 0494 |
|
|
|
0495 |
| Weert | 10 | No |
| 0496 |
|
|
|
0497 |
| Eersel | 10 | No |
| 0498 |
|
|
|
0499 |
| Best | 10 | No |
|
|
|
|
|
05... | 05... | Geographic destination; area codes |
|
|
050 |
| Groningen | 10 | No |
| 0510 |
|
|
|
0511 |
| Veenwouden | 10 | No |
0512 |
| Drachten | 10 | No |
0513 |
| Heerenveen | 10 | No |
0514 |
| Balk | 10 | No |
0515 |
| Sneek | 10 | No |
0516 |
| Oosterwolde | 10 | No |
0517 |
| Franeker | 10 | No |
0518 |
| St. Annaparochie | 10 | No |
0519 |
| Dokkum | 10 | No |
| 0520 |
|
|
|
0521 |
| Steenwijk | 10 | No |
0522 |
| Meppel | 10 | No |
0523 |
| Dedemsvaart | 10 | No |
0524 |
| Coevorden | 10 | No |
0525 |
| Elburg | 10 | No |
| 0526 |
|
|
|
0527 |
| Emmeloord | 10 | No |
0528 |
| Hoogeveen | 10 | No |
0529 |
| Ommen | 10 | No |
053 |
| Enschede | 10 | No |
| 0540 |
|
|
|
0541 |
| Oldenzaal | 10 | No |
| 0542 |
|
|
|
0543 |
| Winterswijk | 10 | No |
0544 |
| Groenlo | 10 | No |
0545 |
| Neede | 10 | No |
0546 |
| Almelo | 10 | No |
0547 |
| Goor | 10 | No |
0548 |
| Rijssen | 10 | No |
| 0549 |
|
|
|
055 |
| Apeldoorn | 10 | No |
| 0560 |
|
|
|
0561 |
| Wolvega | 10 | No |
0562 |
| West Terschelling | 10 | No |
| 0563 |
|
|
|
| 0564 |
|
|
|
| 0565 |
|
|
|
0566 |
| Irnsum | 10 | No |
| 0567 |
|
|
|
| 0568 |
|
|
|
| 0569 |
|
|
|
0570 |
| Deventer | 10 | No |
0571 |
| Twello | 10 | No |
0572 |
| Raalte | 10 | No |
0573 |
| Lochem | 10 | No |
| 0574 |
|
|
|
0575 |
| Zutphen | 10 | No |
| 0576 |
|
|
|
0577 |
| Uddel | 10 | No |
0578 |
| Epe | 10 | No |
| 0579 |
|
|
|
058 |
| Leeuwarden | 10 | No |
| 0590 |
|
|
|
0591 |
| Emmen | 10 | No |
0592 |
| Assen | 10 | No |
0593 |
| Beilen | 10 | No |
0594 |
| Zuidhorn | 10 | No |
0595 |
| Warffum | 10 | No |
0596 |
| Appingedam | 10 | No |
0597 |
| Winschoten | 10 | No |
0598 |
| Hoogezand | 10 | No |
0599 |
| Stadskanaal | 10 | No |
|
|
|
|
|
06... | 06... | Mobile services and access to data services |
|
|
| 060 |
|
|
|
061 |
| Mobile telephony | 10 | No |
062 |
| Mobile telephony | 10 | No |
063 |
| Mobile telephony | 10 | No |
064 |
| Mobile telephony | 10 | No |
0650... to 0655... |
| Mobile telephony | 10 | No |
0656... to 0659... |
| Paging; phased out, as of 1 January 2006 Mobile telephony | 10 | No |
066 |
| Paging | 10 | No |
0670... to 0675... |
| Videotex and access to data services on other networks | 6, 10 * | No |
06760... |
| Access to Internet Protocol based network and services | 10 | No |
| 06761... to 06769... |
|
|
|
0677... to 0679... |
| Videotex and access to data services on other networks | 6 | No |
068 |
| Mobile Telephony | 10 | No |
| 069 |
|
|
|
|
|
|
|
|
07... | 07... | Geographic destination; area codes |
|
|
070 |
| ‘s-Gravenhage | 10 | No |
071 |
| Leiden | 10 | No |
072 |
| Alkmaar | 10 | No |
073 |
| ‘s-Hertogenbosch | 10 | No |
074 |
| Hengelo | 10 | No |
075 |
| Zaandam | 10 | No |
076 |
| Breda | 10 | No |
077 |
| Venlo | 10 | No |
078 |
| Dordrecht | 10 | No |
079 |
| Zoetermeer | 10 | No |
|
|
|
|
|
08... | 08... | Other services |
|
|
0800-0... |
| Free information services, without tariff for call transferring as meant in **article 1, part k, of the Decree universal service provision and end-user interests, excluding: | 8, 11 | No |
0800-406... |
| Free information services, without tariff for call transferring as meant in **article 1, part k, of the Decree universal service provision and end-user interests | 11 | No |
0800-407... to 0800-409... |
| Free information services, without tariff for call transferring as meant in **article 1, part k, of the Decree universal service provision and end-user interests, excluding: | 11 | No |
0800-41... |
| Free information services, without tariff for call transferring as meant in **article 1, part k, of the Decree universal service provision and end-user interests | 8 | No |
0800-42... |
| Free information services, without tariff for call transferring as meant in **article 1, part k, of the Decree universal service provision and end-user interests, excluding: | 11 | No |
0800-43... |
| Free information services, without tariff for call transferring as meant in **article 1, part k, of the Decree universal service provision and end-user interests | 8 | No |
0800-44... |
| Free information services, without tariff for call transferring as meant in **article 1, part k, of the Decree universal service provision and end-user interests, excluding: | 11 | No |
0800-46... |
| Free information services, without tariff for call transferring as meant in **article 1, part k, of the Decree universal service provision and end-user interests | 8 | No |
0800-47... |
| Free information services, without tariff for call transferring as meant in **article 1, part k, of the Decree universal service provision and end-user interests, excluding: | 11 | No |
0800-49... |
| Free information services, without tariff for call transferring as meant in **article 1, part k, of the Decree universal service provision and end-user interests | 8 | No |
0800-5 |
| Free information services, without tariff for call transferring as meant in **article 1, part k, of the Decree universal service provision and end-user interests, excluding: | 8, 11 | No |
| 0801 |
|
|
|
| 0802 |
|
|
|
| 0803 |
|
|
|
| 0804 |
|
|
|
| 0805 |
|
|
|
| 0806 |
|
|
|
| 0807 |
|
|
|
| 0808 |
|
|
|
| 0809 |
|
|
|
| 081 |
|
|
|
082 |
| Virtual private networks | Not determined | No |
| 083 |
|
|
|
084 |
| Personal assistant services, for both fixed-line and mobile applications, excluding: – amusement services; | 10 | No |
085 |
| Public electronic communications services | 10 | No |
| 086 |
|
|
|
087 |
| Personal assistant services, for both fixed-line and mobile applications, excluding: – amusement services; | 10 | No |
088 |
| Access to businesses and institutions for both fixed-line and mobile applications, excluding | 10 | Yes, for a period of 6 months after this decision comes into force. |
| 089 |
|
|
|
|
|
|
|
|
09... | 09... | Other services |
|
|
0900 |
| Free or paid information services, excluding: - amusement services or any direct or indirect reference thereto; | 8, 11 | No |
| 0901 |
|
|
|
| 0902 |
|
|
|
| 0903 |
|
|
|
| 0904 |
|
|
|
| 0905 |
|
|
|
0906 |
| Free or paid information services | 8, 11 | No |
| 0907 |
|
|
|
| 0908 |
|
|
|
0909 |
| Free or paid information services, excluding: | 8, 11 | No |
091 |
| Public electronic communications services | 10 | No |
| 092 |
|
|
|
| 093 |
|
|
|
| 094 |
|
|
|
| 095 |
|
|
|
| 096 |
|
|
|
097 | 097* | * The series 0979 is not assigned and is kept free for network internal use. The series is not part of the numbering plan. |
|
|
0970… t/m 0978 | 0970… t/m 0978 | 1. Electronic communication services for automated applications 2. Other electronic communication services |
|
|
0970 |
| 1. Electronic communication services for automated applications 2. Other electronic communication services |
|
|
|
|
|
|
|
| 098 |
|
|
|
| 099 |
|
|
|
|
|
|
|
|
1... | 1... | Special services |
|
|
10... |
| Carrier selection service | 5 | No |
| 106... |
| 5 |
|
| 110 | Harmonised European short numbers |
|
|
| 111 | Harmonised European short numbers |
|
|
112 |
| European emergency number | 3 | No |
| 113 | Harmonised European short numbers |
|
|
| 114 | Harmonised European short numbers |
|
|
| 115 | Harmonised European short numbers |
|
|
116… |
| European harmonised public interest services that meet the conditions stipulated in table 3. | 6 | No |
116000 |
| Hotline for missing children | 6 | No |
| 116001 t/m 116005 |
|
|
|
116006 |
| Helpline for victims of crime | 6 | No |
| 116007 t/m 116110 |
|
|
|
116111 |
| Child support line | 6 | No |
| 116112 t/m 116116 |
|
|
|
116117 |
| Non-emergency medical on-call service | 6 | No |
| 116118 t/m 116122 |
|
|
|
116123 |
| Helpline for emotional support | 6 | No |
| 116124 t/m 116999 |
|
|
|
| 117 | Harmonised European short numbers |
|
|
| 118 |
|
|
|
| 119 | Harmonised European short numbers |
|
|
|
|
|
|
|
12... | 12... | Harmonised numbers for services supported by the public telephone network and for access to local network facilities for users of a network |
|
|
1200 |
| Access to customer service for all categories of customers | 4 | No |
1201 |
| Access to customer service for a category of customer determined by the provider | 4 | No |
| 1205 to 1232 |
|
|
|
1233 |
| Access to electronic mailbox that is directly linked to the connection of the subscriber | 4 | No |
1234 |
| Voice dialling (chosen through voice recognition) | 4 | No |
| 1235 to 1243 |
|
|
|
1244 |
| Actions and settings for telephony based on advance payment | 4 | No |
| 1245 to 1299 |
|
|
|
|
|
|
|
|
13... | 13... | Numbers for services supported by the public telephone network and for access to local network facilities for users of a network |
|
|
1300 to 1309 |
| Numbers for services supported by the public telephone network and for access to local network facilities for users of a network | 4 | No |
131 |
| Harmonised number preceding a telephone number for blocking number identification for a call to that number | 3 | No |
132 |
| Harmonised number preceding a telephone number for unblocking number identification for a call to that number | 3 | No |
1330 to 1399 |
| Numbers for services supported by the public telephone service and for access to local network facilities for users of a network | 4 | No |
|
|
|
|
|
14... | 14... | Harmonised numbers for services with a special social interest |
|
|
1400 |
| Contact centre of central government | 4 | No |
1401 to 1405 |
| Contact centres of municipalities | 5,6 | No |
| 1406 |
|
|
|
1407.. |
| Contact centres of municipalities | 5 | No |
| 14080 to 14087 |
|
|
|
14088 |
| Government contact centre for businesses | 5 | No |
| 14089 |
|
|
|
| 1409 |
|
|
|
| 1410 to 1419 | Contact centres of other government organisations | 4 | No |
| 1420 to 1439 |
|
|
|
144 |
| National emergency number for animals in distress | 4 | No |
| 1440 to 1499 |
|
|
|
| 15 |
|
|
|
|
|
|
|
|
16 |
| Carrier selection service | 4 | No |
| 17 |
|
|
|
18 | 1818 | Access to free or paid subscriber information services, to obtain telephone numbers and other information on the basis of data relating to the name in combination with data relating to the address and house number, postcode or town of the subscriber, and with which supplementary public information about the name, the address or the location, the accessibility and the provision of service of subscribers can be consulted based on the search term entered by the caller. | 4 |
|
| 19 | Harmonized European short numbers |
|
|
| 2 | Use being phased out |
|
|
| 3 | Use being phased out |
|
|
| 4 | Use being phased out |
|
|
| 5 | Use being phased out |
|
|
| 6 | Use being phased out |
|
|
| 7 | Use being phased out |
|
|
| 8 | Use being phased out |
|
|
| 9 | Use being phased out |
|
|
* The numbers have six digits except the numbers that begin with 067-281, 067-284 and 067-364 which have 10 digits. ** article 1, part k, of the Decree universal service provision and end-user interests: Traffic rate: the rate a provider of a public electronic communications service charges for a call to the end user without the additional charge (information rate) for additional services associated with the call to the number; | ||||
Table 2 - Breakdown by number length of the numbering ranges 0800, 0900, 0906, 0909 and 140X
Table 0800
| 0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 |
0800-0 | 8 | 8 | 11 | 8 | 8 | 8 | 8 | 8 | 8 | 11 |
0800-1 | 8 | 8 | 8 | 8 | 8 | 8 | 8 | 8 | 8 | 8 |
0800-2 | 8 | 8 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
0800-3 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
0800-4 | 11 | 8 | 11 | 8 | 11 | 11 | 8 | 11 | 11 | 8 |
0800-5 | 8 | 8 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
0800-6 | 8 | 8 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
0800-7 | 8 | 8 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
0800-8 | 8 | 8 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
0800-9 | 8 | 8 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
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Table 0900 |
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| 0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 |
0900-0 | 8 | 8 | 8 | 8 | 11 | 8 | 8 | 8 | 8 | 8 |
0900-1 | 11 | 11 | 11 | 8 | 8 | 8 | 11 | 8 | 8 | 8 |
0900-2 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
0900-3 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
0900-4 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
0900-5 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
0900-6 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
0900-7 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
0900-8 | 8 | 8 | 11 | 8 | 8 | 11 | 8 | 11 | 8 | 11 |
0900-9 | 11 | 11 | 8 | 8 | 11 | 8 | 8 | 8 | 8 | 11 |
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Table 0906 |
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| 0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 |
0906-0 | 8 | 8 | 8 | 8 | 11 | 8 | 8 | 8 | 8 | 8 |
0906-1 | 11 | 11 | 11 | 8 | 8 | 8 | 11 | 8 | 8 | 8 |
0906-2 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
0906-3 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
0906-4 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
0906-5 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
0906-6 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
0906-7 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
0906-8 | 8 | 8 | 11 | 8 | 8 | 11 | 8 | 11 | 8 | 11 |
0906-9 | 11 | 11 | 8 | 8 | 11 | 8 | 8 | 8 | 8 | 11 |
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Table 0909 |
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| 0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 |
0909-0 | 8 | 8 | 8 | 8 | 11 | 8 | 8 | 8 | 8 | 8 |
0909-1 | 11 | 11 | 11 | 8 | 8 | 8 | 11 | 8 | 8 | 8 |
0909-2 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
0909-3 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
0909-4 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
0909-5 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
0909-6 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
0909-7 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 | 11 |
0909-8 | 8 | 8 | 11 | 8 | 8 | 11 | 8 | 11 | 8 | 11 |
0909-9 | 11 | 11 | 8 | 8 | 11 | 8 | 8 | 8 | 8 | 11 |
Table 140X
| 0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 |
14 01 | 5 | 6 | na | 5 | na | 5 | 6 | 6 | 6 | na |
14 02 | 5 | na | 6 | 5 | 5 | 6 | 5 | na | na | 6 |
14 03 | 5 | 6 | 6 | 5 | 6 | 5 | 5 | na | 5 | na |
14 04 | 5 | 6 | na | 5 | na | 5 | 5 | 6 | 6 | 6 |
14 05 | 5 | 6 | 6 | 5 | 6 | 5 | 6 | 6 | 5 | 6 |
na = not available for assignment or reservation
Table 3 – Conditions on the right to use the numbers in the 116 numbering range
Number | Qualification of the service and conditions for entitlement for use |
116… | a) The service provides the citizen with information or assistance or a reporting tool, or a combination thereof. |
116000 | a) The service receives notifications by telephone of missing children and passes them on to the police. |
116006 | a) The service enables victims of crime to get emotional support in such circumstances, to be informed about their rights and about ways to claim their rights, and to be referred to the relevant organisations. b) In particular, it provides information about local police and criminal justice proceedings, and the possibilities of compensation and insurance matters. c) It also provides support in finding other sources of help relevant to the victims of crime. d) Where the service is not continuously available (i.e. 24 hours a day, 7 days a week, nation-wide), the service provider must ensure that information about availability is made publicly available in an easily accessible form, and that, during periods of unavailability, callers to the service are advised when the service will next become available. |
116111 | a) The service helps children in need of care and protection and refers them to the appropriate services and facilities. |
116117 | a) The service directs callers to the medical assistance appropriate to their needs, which are urgent but non-life-threatening, especially, but not exclusively, outside normal office hours, over the weekend and on public holidays. b) It connects the caller to a skilled and supported call-handler, or connects the caller directly to a qualified medical practitioner or clinician. c) Where the service is not continuously available (i.e. 24 hours a day, 7 days a week, nation-wide), the service provider must ensure that information about availability is made publicly available in an easily accessible form, and that, during periods of unavailability, callers to the service are advised when the service will next become available. |
116123 | a) This service enables the caller to make direct human contact whereby they are listened to objectively. |