Communication of 23.II.2015
The
Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ)
, Harare, announces an update of the national numbering plan of Zimbabwe.
1. Definitions
Country Code (CC)
Country Code (CC) is a digit or a combination of digits (one, two or three) identifying a specific country or countries.
Dialling Plan
A string or combination of decimal digits, symbols, that defines the method by which the numbering plan is used. A dialling plan includes the use of prefixes, suffixes, and additional information, supplementary to the numbering plan, required to complete the call.
Geographic Area Code or Area Code (AC)
This refers to an area code that has a defined geographic boundary. Geographic area codes are for conventional fixed-line (or land line) services terminating at fixed points.
The Public Switched Telephone Network (PSTN) is divided into several geographic areas. Each of the geographic area is allocated an area code.
International Access Prefix (IAP)
A digit or combination of digits used to indicate that the number following is an international directory number. In Zimbabwe the International Dialling Access Prefix is ‘00’.
National Access Prefix (NAP) or Trunk Prefix
A digit or combination of digits used by a calling subscriber to make a call to another subscriber in his own country, but outside his own numbering area or network. It provides access to the automatic outgoing trunk equipment.
In Zimbabwe, the digit zero (‘0’) is used as the National Access Prefix, indicating a call to another Geographic Area (fixed network) or a call from fixed to mobile network, mobile to mobile and any other network to VoIP network.
National Destination Code (NDC)
The NDC is a combination of digits identifying a different specific geographical area within a country or a different network or service group (mobile or VoIP services).
Subscriber Number (SN)
The portion of the international E.164-number that identifies the subscriber in a network or numbering area is called the Subscriber Number (SN).
X
– The notation used in this plan to represent any digit from 0 to 9
2. Structure of the international E.164-number
The international E.164-number for geographic areas is composed of a variable number of decimal digits arranged in specific code fields. The international E.164-number code fields are the Country Code (CC) and the National Significant Number (NSN). National Significant Number (NSN) is the combination of the NDC and the SN.
|
Country Code
(CC)
|
National Destination Code (NDC)
|
Subscriber Number
(SN)
|
|
1-3 Digits(n)
|
National (Significant) Number N(S)N
Maximum (15-n) Digits
|
|
International E.164 Number for Geographic Areas
Maximum 15 Digits
|
3. Dialling Plan
Local Dialling (PSTN)
A subscriber in the same geographic area dials the Subscriber Number (SN) only.
|
Dialled digits for local PSTN call
|
SN (XXXXXXXX)
|
National Dialling
A subscriber dialling a number in a geographical area that is outside own geographic area dials National Access Prefix, Area Code plus the subscriber number. A call from fixed to mobile, mobile to mobile or from any network to VoIP network within Zimbabwe is considered national.
|
Dialled digits for National Call (PSTN)
|
NAP + AC + SN
|
|
Other Networks (MOBILE/VoIP)
|
NAP + NDC + SN
|
International Dialling
A subscriber dialling an international number dials the International Access Prefix, country Code, Area Code/Network Destination Code plus the subscriber number.
The plus sign (+) can be used to indicate an international access prefix. (e.g. +263 for Zimbabwe).
|
Dialled digits (PSTN)
|
IAP + CC + AC + SN
|
|
Other Networks (MOBILE/VoIP)
|
IAP + CC + NDC + SN
|
4. Special Codes and Access Prefixes
|
DIGITS
|
SERVICE
|
Comments/Remarks
|
|
‘0’
|
National Access Prefix (Trunk Prefix)
|
This indicates a call to another geographic area, Mobile Service Number or VoIP Services number.
|
|
00
|
International Access Prefix
|
The digits ‘00’ are used as International Access Prefix. This indicates an international call or a call outside Zimbabwe.
|
|
7X
|
Non-Geographical National Destination Codes (NDC) for Mobile Telephony Services
|
71 – NetOne Cellular
73 – Telecel Zimbabwe
77 – Econet Wireless Zimbabwe
78 – Econet Wireless Zimbabwe
|
|
112
|
Emergency Services
|
Econet Wireless Zimbabwe
Telecel Zimbabwe
|
|
114
|
Emergency (Police)
|
NetOne
|
|
116
|
Childline Help line
|
All Operators (Mobile & Fixed)
|
|
119
|
Emergency Services
|
Telecel Zimbabwe
|
|
263
|
Country Code
|
Zimbabwe Country Code
|
|
904
|
Automatic Ringback
|
Fixed Network
|
|
908
|
Test Desk
|
Fixed Network
|
|
950
|
Fault Report -Telephone
|
Fixed Network
|
|
952
|
Fault Report
|
Fixed Network
|
|
953
|
Fault Report - Data
|
Fixed Network
|
|
960
|
Time
|
Fixed Network
|
|
961
|
Childline
|
Fixed Network
|
|
962
|
Directory Enquiries
|
Fixed Network
|
|
965
|
International Directory Enquiries
|
Fixed Network
|
|
966
|
International Telephone booking
|
Fixed Network
|
|
967
|
Trunk Demand
|
Fixed Network
|
|
968
|
Trunk Enquiries
|
Fixed Network
|
|
969
|
Trunk Booking
|
Fixed Network
|
|
993
|
Fire
|
Emergency (Fixed Network)
|
|
994
|
Ambulance
|
Emergency (Fixed Network)
|
|
995
|
Police
|
Emergency (Fixed Network
|
|
999
|
General Emergency(Fire/ Ambulance/Police)
|
Emergency (Fixed Network)
|
|
86XX
|
Non-Geographical National Destination Codes (NDC) for VoIP Telephony Services
|
VoIP Operators
|
|
3XXXX
|
Premium Rate Short Code Services
|
Mobile Operators
|
|
080x
|
Toll Free Numbers
|
All Operators
|
|
|
|
|
|
|
5. International Signaling Point Codes Assignments in Zimbabwe Table
|
ISPC
(Binary)
|
ISPC (Decimal)
|
Unique Name of the Signalling Point
|
Name of the Signalling Point Operator
|
|
6-095-0
|
13048
|
Harare STP-202
|
Telecel Zimbabwe
|
|
6-095-1
|
13049
|
Econet Pockets Hill STP
|
Econet
|
|
6-095-2
|
13050
|
Econet Willowvale STP
|
Econet
|
|
6-096-0
|
13056
|
Harare TS (F150)
|
TelOne (Pvt) Ltd
|
|
6-096-1
|
13057
|
Gweru ITSC (AXE10)
|
TelOne (Pvt) Ltd
|
|
6-096-2
|
13058
|
ZWNET1A
|
NetOne (Pvt) Ltd
|
|
6-096-3
|
13059
|
ZWNET1B
|
NetOne (Pvt) Ltd
|
|
6-096-4
|
13060
|
Harare ISC (C&C08)
|
TelOne (Pvt) Ltd
|
|
6-096-5
|
13061
|
Econet Pockets Hill GMSC
|
Econet Wireless
|
|
6-096-6
|
13062
|
Gweru ITSC (C&C08)
|
TelOne (Pvt) Ltd
|
|
6-096-7
|
13063
|
Liquid Telecom
|
Liquid Telecom Zimbabwe
|
|
6-097-0
|
13064
|
Econet Willowvale GMSC
|
Econet Wireless
|
|
6-097-1
|
13065
|
Bluesat Access (Pvt) Ltd
|
Bluesat Access (Pvt) Ltd
|
|
6-097-2
|
13066
|
Harare STP-148
|
Telecel Zimbabwe
|
|
6-097-3
|
13067
|
Harare GMSC-148
|
Telecel Zimbabwe
|
|
6-097-4
|
13068
|
Africom
|
Africom (Pvt) Ltd
|
|
6-097-5
|
13069
|
Aquiva Wireless
|
Aquiva Wireless (Pvt) Ltd
|
|
6-097-6
|
13070
|
Aptics Trading
|
Aptics Trading (Pvt) ltd
|
|
6-097-7
|
13071
|
Pecus VoIP
|
Pecus Enterprises
|
6. Public Mobile Telecommunication Network Services
National Subscriber Numbers for Public Mobile Telecommunication Network Services are non-geographic numbers and consists of the National Destination Code (NDC) and the Subscriber Number (SN).
The National Destination Code for Mobile Telecommunications Networks is alternatively is also known and the Mobile Network Code (MNC).
For Mobile to Mobile calls or mobile to PSTN /VoIP national calls the national prefix “0” needs to be dialled first, followed by the complete national destination number. For International Calls dial the international Access Prefix “00” followed by the country code and the National Number for the subscriber.
|
Mobile Network Operator
(MNO)
|
National Destination Code (NDC)
|
National Subscriber
Number (SN)
|
National Significant Number (N(S)N)
|
|
NetOne Cellular
|
71
|
2XXXXXX
|
9
|
|
3XXXXXX
|
9
|
|
4XXXXXX
|
9
|
|
5XXXXXX
|
9
|
|
6XXXXXX
|
9
|
|
7XXXXXX
|
9
|
|
8XXXXXX
|
9
|
|
Telecel Zimbabwe
|
73
|
2XXXXXX
|
9
|
|
3XXXXXX
|
9
|
|
4XXXXXX
|
9
|
|
5XXXXXX
|
9
|
|
6XXXXXX
|
9
|
|
7XXXXXX
|
9
|
|
8XXXXXX
|
9
|
|
9XXXXXX
|
9
|
|
Econet Wireless Zimbabwe
|
77
|
1XXXXXX
|
9
|
|
2XXXXXX
|
9
|
|
3XXXXXX
|
9
|
|
4XXXXXX
|
9
|
|
5XXXXXX
|
9
|
|
6XXXXXX
|
9
|
|
7XXXXXX
|
9
|
|
8XXXXXX
|
9
|
|
9XXXXXX
|
9
|
|
78
|
2XXXXXX
|
9
|
|
3XXXXXX
|
9
|
7. Voice over Internet Telephony (VoIP) Services
National Subscriber Numbers for VoIP services are non-geographic numbers and consists of the National Destination Code (NDC) and the Subscriber Number (SN). For VoIP national calls the national prefix “0” needs to be dialled first, followed by the national significant number (NSN).
For international Calls dial the international Access Prefix “00” followed by the country code and the National Significant Number.
|
VoIP Services operator
|
National Destination Code (NDC)
|
National Subscriber Number (SN)
|
National Significant Number (NSN)
|
|
Africom (Pvt) Ltd
|
8644
|
000000 – 099999
|
10
|
|
Aquiva Wireless (Pvt) Ltd
|
8630
|
000000 – 000499
|
10
|
|
Aptics Trading (Pvt) ltd
|
8686
|
000000 – 200000
|
10
|
|
Dandemutande
|
8612
|
000000 – 009999
|
10
|
|
Liquid Telecoms (Ecoweb)
|
8677
|
100000 – 614400
|
10
|
|
Pecus Enterprises (Pvt) Ltd
|
8655
|
000000 – 025000
|
10
|
|
PowerTel
|
8611
|
200000 – 219999
|
10
|
|
Telecontract (Pvt) Ltd
|
8683
|
000000 – 010000
|
10
|
|
TelOne
|
8627
|
000000 – 009999
|
10
|
8. Public Switched Telephone Networks (PSTN)
The National Subscriber Number for PSTN services is a geographic number. The Geographic Area Code or Area Code (AC) also known as Trunk Code (TC) defines each geographic area.
** Some Geographical /Exchanges Areas will use dual Area Codes**
8.1. Harare
|
Geographical Area
|
Area Code (AC) or National Destination Code (NDC)
|
National Subscriber Number (SN)
|
Subscriber Number (SN) Length
|
|
Harare
|
4
|
200000 – 899999
|
6
|
|
2000000 – 2011999
|
7
|
|
2720000 – 2721999
|
7
|
|
2900000 – 2949999
|
7
|
8.2. Bulawayo
|
Geographical Area
|
Area Code (AC) or National Destination Code (NDC)
|
National Subscriber Number (SN)
|
Subscriber Number (SN) Length
|
|
Bulawayo Main
|
9
|
60000 – 79999
|
5
|
|
229000 – 239999
|
6
|
|
250000 – 259999
|
6
|
|
280000 – 289999
|
6
|
|
320000 – 320999
|
6
|
|
330000 –330999
|
6
|
|
360000 – 360999
|
6
|
|
370000 – 370999
|
6
|
|
880000 – 889999
|
6
|
|
Northend
|
9
|
200000 – 219999
|
6
|
|
290000 – 299999
|
6
|
|
Queensdale
|
9
|
226000 – 226999
|
6
|
|
228000 – 228999
|
6
|
|
Hillside
|
9
|
240000 – 249999
|
6
|
|
Mabutewni
|
9
|
400000 – 439999
|
6
|
|
Bellevue
|
9
|
470000 – 479999
|
6
|
|
29
|
2460000 – 2469999
|
7
|
|
Nkulumane
|
9
|
480000- – 497999
|
6
|
|
Luveve
|
9
|
520000 – 539999
|
6
|
|
560000 – 569999
|
6
|
|
29
|
2520000 – 2539999
|
7
|
8.3. Mashonaland
|
Geographical Area
(Exchange)
|
Area Code (AC) or National Destination Code (NDC)
|
National Subscriber Number (SN)
|
Subscriber Number (SN) Length
|
|
Arcturus
|
274
|
2000 – 2999
|
4
|
|
Banket
|
66
|
2000 – 3999
|
4
|
|
Beatrice
|
65
|
200 – 899
|
3
|
|
Bindura
|
271
|
6000 – 7999
|
4
|
|
Centenary
|
57
|
2000 – 2999
|
3
|
|
Chakari
|
688
|
200 – 899
|
4
|
|
Chegutu
|
53
|
2200 – 3999
|
4
|
|
Chinhoyi
|
67
|
21000 – 29999
|
5
|
|
Chirundu
|
637
|
200 – 899
|
3
|
|
Chitungwiza
|
270
|
21000 – 26999
|
5
|
|
30000 – 31999
|
5
|
|
Chitungwiza
|
4
|
2722000 – 2723999
|
7
|
|
Concession
|
375
|
2000 – 2999
|
4
|
|
Darwendale
|
69
|
200 – 899
|
3
|
|
Glendale
|
376
|
2000 – 2899
|
4
|
|
Guruve
|
58
|
2000 – 2999
|
4
|
|
Kadoma
|
68
|
22000 – 28999
|
5
|
|
31000 – 32999
|
5
|
|
Kariba
|
61
|
2000 – 3799
|
4
|
|
261
|
2142000 – 2143799
|
7
|
|
Karoi
|
64
|
6000 – 7999
|
4
|
|
264
|
2146000 – 2147999
|
7
|
|
Makuti
|
63
|
200 – 899
|
3
|
|
Mazowe
|
275
|
2000 – 2999
|
4
|
|
2195000 – 2195499
|
7
|
|
Mhangura
|
60
|
5000 – 5999
|
4
|
|
Mt. Darwin
|
276
|
2200 – 4199
|
4
|
|
Murewa
|
278
|
22000 – 24999
|
5
|
|
Murombedzi
|
675
|
2000 – 2999
|
4
|
|
Mutoko
|
272
|
2000 – 2999
|
4
|
|
Mutorashanga
|
668
|
200 – 899
|
3
|
|
Mvurwi
|
277
|
2000 – 2999
|
4
|
|
Norton
|
62
|
2000 – 3999
|
4
|
|
Raffingora
|
667
|
200 – 899
|
3
|
|
Ruwa
|
273
|
2000 – 3999
|
4
|
|
2132000 – 2133999
|
7
|
|
Sanyati
|
687
|
2000 – 2999
|
4
|
|
Selous
|
628
|
44000 – 44999
|
5
|
|
Shamva
|
371
|
200 – 899
|
3
|
|
Trelawney
|
698
|
200 – 899
|
3
|
8.4. Midlands
|
Geographical Area
(Exchange)
|
Area Code (AC) or National Destination Code (NDC)
|
National Subscriber Number (SN)
|
Subscriber Number (SN) Length
|
|
Lalapanzi
|
5483
|
200 – 899
|
3
|
|
Nkayi
|
558
|
200 – 899
|
3
|
|
Mvuma
|
32
|
200 – 899
|
3
|
|
Munyati
|
557
|
200 – 899
|
3
|
|
Gokwe
|
59
|
2000 – 3999
|
4
|
|
Chivhu
|
56
|
2000 – 3999
|
4
|
|
Shurugwi
|
52
|
6000 – 6999
|
4
|
|
Gweru
|
54
|
220000 – 232999
|
6
|
|
250000 – 253999
|
6
|
|
255000 – 258999
|
6
|
|
260000 – 262999
|
6
|
|
Kwekwe
|
55
|
20000 – 26999
|
5
|
|
40000 – 47999
|
5
|
|
62000 – 63999
|
5
|
|
67000 – 70999
|
5
|
8.5. Manicaland
|
Geographical Area
(Exchange)
|
Area Code (AC) or National Destination Code (NDC)
|
National Subscriber Number (SN)
|
Subscriber Number (SN) Length
|
|
Birchenough Bridge
|
248
|
2000 – 2999
|
4
|
|
Chimanimani
|
26
|
2000 – 3999
|
4
|
|
Chipangayi
|
24
|
200 – 899
|
3
|
|
Chipinge
|
227
|
2000 – 3999
|
4
|
|
2042000 – 2043999
|
7
|
|
Hauna
|
228
|
2000 – 2999
|
4
|
|
Headlands
|
2582
|
2000 – 2599
|
4
|
|
Juliasdale
|
29
|
2000 – 2999
|
4
|
|
Macheke
|
379
|
200 – 899
|
3
|
|
Marondera
|
279
|
20000 – 28999
|
5
|
|
|
4
|
2728000 – 2729999
|
7
|
|
Murambinda
|
21
|
2000 – 2999
|
4
|
|
221
|
2058000 – 2058999
|
7
|
|
Mutare
|
20
|
22000 – 22999
|
5
|
|
30000 – 31999
|
5
|
|
60000 – 69999
|
5
|
|
220
|
2010000 – 2021999
|
7
|
|
2030000 – 2031699
|
7
|
|
Nyanga
|
298
|
200 – 899
|
3
|
|
329
|
2098000 – 2098799
|
7
|
|
Nyazura
|
2583
|
200 – 899
|
3
|
|
Odzi
|
204
|
2000 – 2999
|
4
|
|
Pengalonga
|
205
|
22000 – 22999
|
4
|
|
Rusape
|
25
|
2000 – 3999
|
4
|
|
225
|
2050000 – 2052999
|
7
|
|
Wedza
|
222
|
2000 – 2999
|
4
|
8.6. Masvingo
|
Geographical Area
(Exchange)
|
Area Code (AC) or National Destination Code (NDC)
|
National Subscriber Number (SN)
|
Subscriber Number (SN) Length
|
|
Chatsworth
|
308
|
200 – 899
|
3
|
|
Checheche
|
317
|
200 – 899
|
3
|
|
Chiredzi
|
31
|
2200 – 4199
|
4
|
|
5000 – 5999
|
4
|
|
Gutu
|
30
|
2000 – 3999
|
4
|
|
Jerera
|
34
|
2000 – 2999
|
4
|
|
Mashava
|
35
|
2000 – 2999
|
4
|
|
Masvingo EPL
|
39
|
7000 – 7999
|
4
|
|
Masvingo Main Exchange
|
39
|
260700 – 269699
|
6
|
|
Masvingo
Mucheke RLU
|
39
|
252000 – 255999
|
6
|
|
Mataga
|
517
|
200 – 899
|
3
|
|
Mberengwa
|
518
|
200 – 899
|
3
|
|
Ngundu
|
36
|
200 – 899
|
3
|
|
Nyaningwe
|
337
|
200 – 899
|
3
|
|
Nyika
|
338
|
200 – 899
|
3
|
|
Rutenga
|
14
|
200 – 899
|
3
|
|
Triangle
|
33
|
5000 – 6999
|
4
|
|
Zvishavane
|
51
|
2000 – 4999
|
4
|
8.7. Matabeleland
|
Geographical Area
(Exchange)
|
Area Code (AC) or National Destination Code (NDC)
|
National Subscriber Number (SN)
|
Subscriber Number (SN) Length
|
|
Nyamandhlovu
|
287
|
200 – 899
|
3
|
|
Tsholotsho
|
387
|
200 – 899
|
3
|
|
Esigodini
|
288
|
200 – 899
|
3
|
|
Filabusi
|
17
|
200 – 899
|
3
|
|
Shanagani
|
50
|
200 – 899
|
3
|
|
Jotsholo
|
289
|
200 – 899
|
3
|
|
Lupane
|
398
|
200 – 899
|
3
|
|
Turkmine
|
285
|
200 – 899
|
3
|
|
Hwange
|
281
|
20000 – 20999
|
5
|
|
22000 – 24999
|
5
|
|
28000 – 30999
|
5
|
|
32000 – 34999
|
5
|
|
Victoria Falls
|
13
|
40000 – 46999
|
5
|
|
48000 – 49999
|
5
|
|
213
|
2840000 – 2849999
|
7
|
|
Dete
|
18
|
200 – 899
|
3
|
|
Binga
|
15
|
200 – 899
|
3
|
|
Figtree
|
283
|
200 – 899
|
3
|
|
Plumtree
|
19
|
2000 – 3999
|
4
|
|
|
219
|
2805000 – 2806699
|
7
|
|
Matopos
|
383
|
200 – 899
|
3
|
|
Kezi
|
282
|
200 – 899
|
3
|
|
Gwanda
|
284
|
20000 – 24999
|
5
|
|
29000 – 29999
|
5
|
|
2890000 – 2894999
|
7
|
|
West Nicholson
|
16
|
200 – 899
|
3
|
|
Beitbridge
|
286
|
22000 – 23999
|
5
|
